Clarity before we work together
This page explains our setup and management model, the work ANGIA handles, the property owner’s rights and the terms to confirm in the proposal before either party begins.
Content updated: 08/10/2026 · Final commercial terms are set out in the proposal and contract confirmed by both parties.
Company details
Our email uses the same domain as our website. The legal entity name and tax code are presented consistently on this page, in the privacy policy and in the website’s structured data.
| Brand name | ANGIA Hospitality |
| Legal entity name | ANGIA RESIDENCE COMPANY LIMITED |
| Tax code | 0316993072 |
| Website | angiaresidence.com |
| Contact email | ledanh@angiaresidence.com |
| Hotline / Zalo OA | +84 879 461 461 · Message ANGIA on Zalo OA |
You can use tax code 0316993072 to check the details yourself on the National Business Registration Portal. ANGIA does not display a “verified” badge without the corresponding certification.
If the work requires account access, the permissions and how to revoke them must be confirmed by both parties through an appropriate channel before work begins.
OTA management and additional solutions
For operating properties, ANGIA first clarifies the tasks owners want to delegate and the decisions they want to retain. For new projects or multiple locations, we assess the workload before accepting the engagement. Deliverables, responsible parties and budgets are agreed in writing before work begins.
ANGIA either organises delivery directly or coordinates with specialist providers for each item; you continue to work through one ANGIA contact. The plan covers only the agreed work and does not automatically include every service a hospitality property may need.
Management fees depend on room count and the scope agreed by both parties. Tasks, responsibilities and fees are confirmed in the proposal before work begins.
Billing arrangements (one-off or recurring), VAT, management fees after setup and any transition or credit terms are confirmed in the proposal before work begins. This published information does not alter the terms of a contract already signed by both parties.
A PMS (property management system) for hotels, homestays and serviced apartments. It brings together the room calendar, bookings, room status and operational data; ANGIA’s team remains responsible for analysis, coordination and delivery within the contracted scope.
The scope of use, costs, applicable period, limits, support level and continuation or handover terms for the PMS, OTA connections through Channex, advanced AI Reply and the direct booking website are confirmed in the proposal. Commissions and charges levied by OTAs follow each channel’s policies. Marketing, TikTok/Facebook, advertising budgets and traffic must be agreed separately.
Business model consulting; opening preparation; recruitment; on-site staffing and operations such as reception and housekeeping; interior consulting; design and construction; furniture and equipment supply; and specialist services are optional items. A separate scope and quotation are prepared after discussing each project’s needs; you do not need to select these when registering for an OTA package. Each party’s responsibilities, pricing method and termination terms are confirmed in the proposal.
ANGIA aims to grow revenue through operational capability, data and continuous optimisation; we do not guarantee a fixed increase in revenue or occupancy. If both parties agree on specific targets, the conditions and measurement method must be recorded in writing.
How ANGIA organises delivery
Receives requests, coordinates roles, updates completed tasks and brings together decisions requiring the property owner’s approval.
Reviews rates, availability, promotions and reconciliation data; changes outside delegated authority are made only after approval.
Handles conversations, bookings and issues within scope; on-site matters are referred to the client’s designated contact.
Provides information, assigns an on-site contact and approves budgets or decisions beyond delegated authority.
The PMS helps owners review data, activity history, pending work and reports. ANGIA acts within the agreed authority; budget or service changes are made only with your approval.
Standards for publishing evidence
ANGIA does not use a large standalone number in place of supporting records. A result should only be published when its source, scope, observation period, calculation method, usage permission and approver are documented.
Property context, initial situation, work performed by ANGIA, verification source, observation period, limitations and update date.
Revenue and occupancy also depend on location, the product, rates, seasonality, channel policies and each property’s ability to coordinate.
Do not publish guest names, booking references, conversations or business data without permission to use them.
A name and portrait are associated with a specific person only after that person confirms the information and consents to publication.
Data and access
The website asks only for contact details, property size and context. Do not send passwords, OTPs, API keys, guest data or payment information.
Permission levels, users, authorised tasks and the method for revoking access must be confirmed before implementation.
Accounts, data, active reservations, work in progress, access revocation and terms for continuing to use tools are set out in the proposal or contract.
A safe start
Tell ANGIA which tasks you want to delegate, your property size and the channels you use. The free preliminary OTA review covers only publicly available property and OTA channel information, where available. It does not include the current-state audit or setup work in the paid one-month OTA setup package. You do not need to send passwords or guest data at this stage.
